Privacy Policy
Our Commitment to Privacy
Moxie (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, use our services, or engage with Moxie experiences, including digital platforms, coaching, retreats, assessments, content, and community offerings.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Voluntarily
We may collect personal information that you choose to provide when you interact with Moxie, including when you:
Register for membership or services
Complete the Moxie Index or other self‑assessment tools
Book coaching, retreats, or events
Subscribe to communications or content
Contact us with enquiries
This information may include your name, email address, contact details, payment information, and any additional information you voluntarily choose to share.
Some services (such as coaching or retreats) may involve the optional sharing of reflective, personal, or lifestyle-related information. This information is used only to support your experience and is handled with care.
Information Collected Automatically
When you visit our website or digital platforms, we may automatically collect limited technical information such as:
IP address
Browser type and device information
Operating system
Pages visited and interactions with the site
This data is collected using cookies, analytics tools, and server logs to help us understand how our website is used and to improve performance and usability.
How We Use Your Information
We use personal information to:
Deliver and manage Moxie services, memberships, experiences, and digital tools
Administer assessments such as the Moxie Index and provide associated outputs
Communicate with you about your account, services, updates, or relevant offerings
Respond to enquiries and provide customer support
Improve our website, products, services, and user experience
We may also use anonymised or aggregated data for research, analysis, and service improvement. This data does not identify individuals.
Moxie does not use personal data to make automated decisions that produce legal or similarly significant effects.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support functionality and analyse usage. Cookies are small text files placed on your device that help recognise returning visitors and remember preferences.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third‑party service providers who support the operation of our website, platforms, payments, communications, or services. These providers are required to process information only on our instructions and to keep it confidential.
We may disclose information if required by law, regulation, or legal process, or where necessary to protect the rights, safety, or property of Moxie, our users, or others.
Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect personal information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have rights in relation to your personal information, including the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable
Requests can be made by contacting us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: discover@mymoxie.co.uk
Website: www.mymoxie.co.uk